IMPORTANT! THESE TERMS OF USE & SERVICE ("TERMS OF USE") GOVERN YOUR USE OF THIS SITE, WHICH IS PROVIDED BY THE NEGOTIATOR’S PLAYBOOK.  BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE.  THESE TERMS OF USE ARE SUBJECT TO CHANGE BY THE NEGOTIATOR’S PLAYBOOK AT ANY TIME IN ITS DISCRETION.  YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES.  PLEASE CONSULT THESE TERMS OF USE PRIOR TO EVERY USE FOR ANY CHANGES.

Access To This Site
YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE.  IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON.  DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE, FALLS WITHIN THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT (COPPA) AND IS NOT MONITORED AS DOING SO.

To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information.  It is a condition of your use of this site that all the information you provide on this site will be correct, current, and complete.  If The Negotiator’s Playbook believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this site or any of its resources, and to terminate or suspend your access at any time, without notice.

Refunds, Cancellations, and Billing Policy

All products and services are backed by a 30-day no questions asked money back guarantee as stated on the website from which you purchased.  The Negotiator’s Playbook has rights to change its refund policy at anytime, but will be reflected on future orders not past orders.  Guarantee starts from the purchase date.  Refund requests or products returned after the refund policy has expired are not subject to a refund and a refund will not be issued.  Products returned after the policy has expired will be shipped back to the customer.  If a digital product is purchased, a refund request letter must be sent to our office in order for a refund to be processed.  To do this please go to http://www.thenegotiatorsplaybook.com and submit a refund request.  Be sure to include ALL of your contact information: Full Name, Email, and the name of the product you wish to have refunded so we can find you in the system. This is to prevent fraudulent orders.  Upon a refund being processed please allow 5 to 15 business days for the transaction to post to your account.  Transaction times depend on the policies of your bank or credit card companies.  In the case of monthly products/services/subscriptions, you have 30 days to cancel the subscription to receive a refund for your initial payment.  You are under no obligation to continue the subscription and can cancel at anytime by contacting support at http://www.thenegotiatorsplaybook.com.  Upon cancellation, your card will never be billed again.

Restrictions on Use

You may use this site for purposes expressly permitted by this site.  You may not use this site for any other purpose, including any commercial purpose, without The Negotiator’s Playbook' express prior written consent.  For example, you may not (and may not authorize any other party to) (i) co-brand
this site, or (ii) frame this site, or (iii) hyperlink to this site, without the express prior written permission of an authorized representative of The Negotiator’s Playbook.  For purposes of these Terms of Use, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site.  You agree to cooperate with The Negotiator’s Playbook in causing any unauthorized co-branding, framing, or hyperlinking immediately to cease.  The right to use The Negotiator’s Playbook, The Negotiator’s Playbook and all related URLs (collectively, "The the Negotiator’s Playbook Sites") is personal to the Subscriber and is not transferable to any other person or entity.  Subscriber is responsible for all use of Subscriber's Account (under any screen name or password) and for ensuring that all use of Subscriber's Account complies fully with the provisions of this Agreement.  Subscriber shall be responsible for protecting the confidentiality of Subscriber's password(s), if any.  Subscriber shall use The Negotiator’s Playbook Sites for lawful purposes only.  Subscriber shall not post or transmit through The Negotiator’s Playbook Sites any material that violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, fraudulent, or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which, without The Negotiator’s Playbook' express prior approval, contains advertising or any  solicitation with respect to third-party products or services.  Any conduct by a Subscriber that, in The Negotiator’s Playbook' discretion, restricts or inhibits any other Subscriber from using or enjoying The Negotiator’s Playbook Sites will not be permitted.  Subscriber shall not use The Negotiator’s Playbook Sites to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become subscribers of other online information services competitive with The Negotiator’s Playbook Sites.

Proprietary Information

The material and content (hereinafter referred to as the "Content") accessible from this site, and any other World Wide Web site owned, operated, licensed, or controlled by The Negotiator’s Playbook is the proprietary information of The Negotiator’s Playbook or the party that provided the Content to The Negotiator’s Playbook, and The Negotiator’s Playbook or the party that provided the Content to The Negotiator’s Playbook retains all right, title, and interest in the Content.  Accordingly, the Content may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of The Negotiator’s Playbook, or unless authorized in writing elsewhere on our site, except that you may print out a copy of the Content solely for your personal use.  In doing so, you may not remove or alter, or cause to be removed or altered, any copyright, trademark, trade name, service mark, or any other proprietary notice or legend appearing on any of the Content.  Modification or use of the Content except as expressly provided in these Terms of Use violates The Negotiator’s Playbook' intellectual property rights.  Neither title nor intellectual property rights are transferred to you by access to this site.

This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws.  The Site is provided solely for your personal non-commercial use.  You may not use the Site or the materials
available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.  More specifically, unless explicitly authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site. 
You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided
that you keep intact all copyright and other proprietary notices.

Hyperlinks

This site may be hyperlinked to other sites which are not maintained by, or related to, The Negotiator’s Playbook.  Hyperlinks to such sites are provided as a service to users and are not sponsored by or affiliated with this site or The Negotiator’s Playbook.  The Negotiator’s Playbook has not reviewed any or all of such sites and is not responsible for the content of those sites.  Hyperlinks are to be accessed at the user's own risk, and The Negotiator’s Playbook makes no representations or warranties about the content, completeness, or accuracy of these hyperlinks or the sites hyperlinked to this site. 
Furthermore, the inclusion of any hyperlink to a third-party site does not necessarily imply endorsement by The Negotiator’s Playbook of that site.

Submissions

You hereby grant to The Negotiator’s Playbook the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other
information communicated to The Negotiator’s Playbook through this site (together, hereinafter known as the "Submission"), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.  By posting or submitting any material (including, without limitation, comments, blog entries, photos, and videos) to us via the Site, you are representing that you are the owner of the material or are making your posting or submission with the express consent of the owner of the material.  The Negotiator’s Playbook will not be required to treat any Submission as
confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for
royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future The Negotiator’s Playbook operations.  The Negotiator’s Playbook will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.  You acknowledge and agree that any contributions originally created by you for us shall be deemed a "work made for hire" when the work performed is within the scope of the definition of a work made for hire in Section 101 of the United States Copyright Law, as amended.  As such, the copyrights in those works shall belong to The Negotiator’s Playbook from their creation.  Thus, The Negotiator’s Playbook shall be deemed the author and exclusive owner thereof and shall have the right to exploit any or all of the results and proceeds in any and all media, now known or hereafter devised, throughout the universe, in perpetuity, in all languages, as we determine.  In the event that any of the results and proceeds of your submissions hereunder are not deemed a "work made for hire" under Section 101 of the Copyright Act, as amended, you hereby, without additional compensation, irrevocably assign, convey and transfer to The Negotiator’s Playbook all proprietary rights, including without limitation, all copyrights and trademarks throughout the universe, in perpetuity in every medium, whether now known or hereafter devised, to such material and any and all right, title, and interest in and to all such proprietary rights in every medium, whether now known or hereafter devised, throughout the universe, in perpetuity.  Any posted materials which are reproductions of prior works by you shall be co-owned by us.  You acknowledge that The Negotiator’s Playbook has the right but not the obligation to use and display any postings or contributions of any kind and that we may elect to cease the use and display of any such materials (or any portion thereof) at any time for any reason whatsoever.

Disclaimer

You understand that The Negotiator’s Playbook cannot and does not guarantee or warrant that files available for downloading from the internet will be free of viruses, worms, trojan horses, or other code that may manifest contaminating or destructive properties.  You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data.  The Negotiator’s Playbook does not assume any responsibility or risk for your use of the internet.  The Content is not necessarily complete and up-to-date and should not be used to replace any written reports, statements, or notices provided by The Negotiator’s Playbook.  Members and other persons should use the Content in the same manner as any other educational medium and should not rely on the Content to the exclusion of their own personal or professional judgment.  Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals. 

YOUR USE OF THIS SITE IS AT YOUR OWN RISK.  THE CONTENT IS PROVIDED 'AS IS' AND WITHOUT WARRANTIES OF ANY KIND, EITHER  EXPRESSED OR IMPLIED.  THE NEGOTIATOR’S PLAYBOOK DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF  MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.  THE NEGOTIATOR’S PLAYBOOK DOES NOT  WARRANT THAT THE FUNCTIONS OR CONTENT CONTAINED IN THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL
BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  THE NEGOTIATOR’S PLAYBOOK DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING USE, OR THE RESULT OF USE, OF THE CONTENT IN TERMS OF ACCURACY, RELIABILITY, OR OTHERWISE.  THE CONTENT MAY INCLUDE TECHNICAL INACCURACIES OR  TYPOGRAPHICAL ERRORS, AND THE NEGOTIATOR’S PLAYBOOK MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME.  YOU, AND NOT THE NEGOTIATOR’S PLAYBOOK, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT.  THE NEGOTIATOR’S PLAYBOOK MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and The
Negotiator’s Playbook does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete. 

Third Party Content

The Negotiator’s Playbook is a distributor (and not a publisher) of content supplied by third parties and Subscribers.  Accordingly, The Negotiator’s Playbook has no more editorial control over such content than does a public library, bookstore, or newsstand.  Any opinions, advice, statements, services,
offers, or other information or content expressed or made available by third parties, including information providers, Subscribers, or any other user of www.thenegotiatorsplaybook.com, are those of the respective author(s) or distributor(s) and not of The Negotiator’s Playbook.  Neither The Negotiator’s Playbook nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. (Refer to the Sections below for complete provisions governing limitation of liabilities and disclaimers of warranty).

Limitation on Liability

THE NEGOTIATOR’S PLAYBOOK, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF THE NEGOTIATOR’S PLAYBOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE NEGOTIATOR’S PLAYBOOK AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO THE NEGOTIATOR’S PLAYBOOK FOR THE APPLICABLE CONTENT, PRODUCT, OR SERVICE OUT OF WHICH LIABILITY AROSE.  UNDER NO CIRCUMSTANCES WILL THE NEGOTIATOR’S PLAYBOOK BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY SUBSCRIBER'S RELIANCE ON INFORMATION OBTAINED THROUGH THENEGOTIATORSPLAYBOOK.COM.  IT IS THE RESPONSIBILITY OF THE SUBSCRIBER TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE, OR OTHER CONTENT AVAILABLE THROUGH THE NEGOTIATOR’S PLAYBOOK SITES.  PLEASE USE SOUND JUDGMENT, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC INFORMATION, OPINION, ADVICE OR OTHER CONTENT.

Indemnity

You will indemnify and hold The Negotiator’s Playbook, its subsidiaries, affiliates, licensors, content providers, service providers, employees, agents, officers, directors, and contractors (hereinafter known as the "Indemnified Parties") harmless from any breach of these Terms of Use by you, including
any use of Content other than as expressly authorized in these Terms of Use.  You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney's fees of the Indemnified Parties in connection therewith.  You will also indemnify and hold the Indemnified Parties harmless from and against
any claims brought by third parties arising out of your use of the information accessed from any of The Negotiator’s Playbook Sites.

Trademarks

Trademarks, service marks, and logos appearing on this site are the property of The Negotiator’s Playbook or the party that provided the trademarks, service marks, and logos to The Negotiator’s Playbook.  The Negotiator’s Playbook and any party that provided trademarks, service marks, and logos to The Negotiator’s Playbook retain all rights with respect to any of their respective trademarks, service marks, and logos appearing on this site.

Information You Provide

You may not post, send, submit, publish, or transmit in connection with this site any material that:
•      you do not have the right to post, including proprietary material of any third party;
•      advocates illegal activity or discusses an intent to commit an illegal act;
•      is vulgar, obscene, pornographic, or indecent;
•      does not pertain directly to this site;
•      threatens or abuses others, libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening, or offensive;
•      seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
•      infringes any intellectual property or other right of any entity or person, including violating anyone's copyrights or trademarks or their rights of publicity;
•      violates any law or may be considered to violate any law;
•      impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
•      advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services) except as may be specifically authorized on this site;
•      solicits funds, advertisers or sponsors;
•      includes programs which contain viruses, worms, and/or trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware, or telecommunications;
•      disrupts the normal flow of dialogue, causes a screen to scroll faster than other users are able to type, or otherwise act in a way which affects the ability of other people to engage in real time activities via this site;
•      includes MP3 format files;
•      amounts to a 'pyramid' or similar scheme;
•      disobeys any policy or regulations established from time to time regarding use of this site or any networks connected to this site; or
•      contains hyperlinks to other sites that contain content that falls within the descriptions set forth above.

Additionally, subscribers are specifically prohibited from posting negative or defamatory statements regarding The Negotiator’s Playbook, staff, contributors to the site, or other subscribers.  In this regard, in the event of an actual or threatened violation of these Terms of Use, Subscriber acknowledges and agrees that such actions would cause The Negotiator’s Playbook (and its affiliates, subsidiaries, shareholders, owners, directors, officers, contributors, subscribers, spokespersons, etc.) irreparable injury to The Negotiator’s Playbook, the exact amount of which will be impossible or difficult to ascertain and that monetary damages alone will not provide an adequate remedy to The Negotiator’s Playbook.  Accordingly, The Negotiator’s Playbook (and its affiliates, subsidiaries, shareholders, owners, directors, officers, contributors, subscribers, spokespersons, etc.) shall be entitled to obtain an injunction from a court of competent jurisdiction prohibiting such action or threatened action without the need to post a bond.  Although under no obligation to do so, The Negotiator’s Playbook reserves the right to monitor use of this site to determine compliance with these Terms of Use, as well the right to remove or refuse any information for any reason.  Notwithstanding these rights, you remain solely responsible for the content of your submissions.  You acknowledge and agree that neither The Negotiator’s Playbook nor any third party that provides Content to The Negotiator’s Playbook will assume or have any liability for any action or inaction by The Negotiator’s Playbook or such third party with respect to any submission.  The Negotiator’s Playbook may host message boards, chats, and other public forums on its Sites.  Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats, or other public forums in the future.  The Negotiator’s Playbook or its designated agents may remove or alter any user created content at any time for any reason.  Message boards, chats, and other public forums are intended to serve as discussion centers for users and subscribers.  Information and content posted within these public forums may be provided by The Negotiator’s Playbook staff, The Negotiator’s Playbook' outside contributors, or by users not connected with The Negotiator’s Playbook, some of whom may employ anonymous user names.  The Negotiator’s Playbook expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information, or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages.  Under no circumstances will we, our affiliates, suppliers, or agents be liable for any loss or damage caused by your reliance on information obtained through these forums.  The opinions expressed in these forums are solely the opinions of the participants and do not reflect the opinions of The Negotiator’s Playbook or any of its subsidiaries or affiliates.  The Negotiator’s Playbook has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms, or other public forums on the Sites.  However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion.  In addition, we reserve the right to alter, edit, refuse to post, or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process, or governmental request and to protect ourselves, our clients, sponsors, users, and visitors.

Security

Any passwordsused for this site are for individual use only.  You will be responsible for the security of your password (if any).  The Negotiator’s Playbook will be entitled tomonitor your password and, at its discretion, require you to change it.  If you use a password that The Negotiator’s Playbook considers insecure, The Negotiator’s Playbook will be entitled to require the password to be changed and/or terminate your account.  You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts.  The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools, or network probing tools) is strictly prohibited.  If you become involved in any violation of system security, The Negotiator’s Playbook reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.  The Negotiator’s Playbook reserves the right to investigate suspected violations of these Terms of Use.

The Negotiator’s Playbook reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing The Negotiator’s Playbook to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

BY ACCEPTING THIS AGREEMENT YOU WAIVE AND HOLD HARMLESS THE NEGOTIATOR’S PLAYBOOK FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE NEGOTIATOR’S PLAYBOOK DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER THE NEGOTIATOR’S PLAYBOOK OR LAW ENFORCEMENT AUTHORITIES. 
 
Free Trials

In some cases you may agree to a free trial.  A valid credit card is required to start the trial.  At the time of activation of the trial, your card will be authorized for either $1 or the full amount of purchase price.  Note: At this point, funds have not been collected but may show up on your account.  The authorization will expire at the end of 5 business days.  You have not been billed at this point.  At the end of the trial, you agree and will be billed for the full purchase price.  You are under no obligation and can cancel at anytime during the free trial period and your card will never be billed.

Miscellaneous

These Terms of Use will be governed and interpreted pursuant to the laws of California, United States of America, notwithstanding any principles of conflicts of law.  You specifically consent to personal jurisdiction in California in connection with any dispute between you and The Negotiator’s Playbook arising out of these Terms of Use or pertaining  to the subject matter hereof.  The parties to these Terms of Use each agree that the exclusive venue for any dispute between the parties arising out of these Terms of Use or pertaining to the subject matter of these Terms of Use will be in the state and federal
courts in San Diego, California.  If any part of these Terms of Use is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.  These Terms of Use constitute the entire agreement among the parties relating to this subject matter.  Notwithstanding the foregoing, any additional terms and conditions on this site will govern the items to which they pertain.  The Negotiator’s Playbook may revise these Terms of Use at any time by updating this posting.

Last updated: September 1, 2013
 

You may give us personal information about you, such as your name, contact information, and other information through our website. This privacy policy describes how we collect and use your personal information.

How and where we collect personal information:

– Member Registration

– Member Feedback

– Site Visits

– Information Request
– Discussion Boards and Forums
– Chats and Blogs

– Other Member Requests

How we use your personal information:

You may at your discretion provide information to us in order to receive information about our products or services displayed on this website, to purchase such products and services, to receive correspondence, or to become involved one of our initiatives. If you purchase or request products and services from us, we may also request your preferences for receiving further marketing or promotional material.

We use your information in order to make the website more useful to you and to provide you with greater value. We are committed to the protection of personal privacy and have adopted a policy to protect your information. We will not share any information about our members with 3rd parties, period.

We may contact you from time to time regarding your purchases or the services to which you have subscribed. We may also send you announcements from time to time about new promotions that you might find useful.

We welcome feedback from you about all aspects of its website. We store feedback that users send to us to administer and refine our service as well as to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.

This privacy policy may change from time to time particularly as new rules, regulations, and industry codes are introduced.

PRIVACY POLICY

Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the internet’s vast array of information, tools, and opportunities with complete confidence.

Introduction

Our company collects information in different ways from Visitors and Subscribers who access the various parts of our Services and the network of web sites accessible through our Service. We have created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how our company collects information from all end users of our Internet Services (the “Services”) – those who access some of our Services but do not have accounts (“Visitors”) as well as those who may purchase Products or Services and/or pay a monthly service fee to subscribe to the Service (“Subscribers”) – what we do with the information we collect, and the choices Visitors and Subscribers have concerning the collection and use of such information. We request that you read this Privacy Policy carefully.

Although we take strong measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.

Registration

Subscribers may be asked to provide certain personal information when they sign up for our Products or Services including name, address, telephone number, billing information (such as a credit card number), the type of personal computer being used to access the Services, or other information. The personal information collected from Subscribers during the registration process is used to manage each Subscriber’s account (such as for billing purposes). This information will not be shared with 3rd parties.

However, in instances where our company and a partner jointly promote our Services, we will not provide the 3rd party with any personal information.

We may generate non-identifying and aggregate profiles from personal information Subscribers provide during registration (such as the total number, but not the names, of Subscribers). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services.

Online Shopping

At some web sites, you can purchase products and services or register to receive materials, such as a newsletter, catalog, or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information.

If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Our company has no control over the 3rd parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.

If you order services or products directly from our company, we use the personal information you provide to process that order. We do not share this information with 3rd parties.

Responses to Email Inquiries

When Visitors or Subscribers send email inquiries to our company, the return email address is used to answer the email inquiry we receive.

Voluntary Customer Surveys

We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of products and services we offer and how we provide them to you.

We may take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other customers we may have, to create broader, generic response to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information will not be shared with 3rd parties.

Promotions

Our company may offer polls, contests, sweepstakes, drawings, games, content, or other promotions that are sponsored by or co-branded with third parties. You may be entered in a sweepstakes, contest, or other promotion, simply by making a purchase from us or by providing us with personally identifiable information for some other reason or purpose. We will not provide these 3rd parties any personally identifiable information that visitors voluntarily submit to our company.

Additionally, personally identifiable information may be collected when you order products, enter contests, vote in polls, otherwise express an opinion, subscribe to one of our Services such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include but may not be limited to: name, address, e-mail address, telephone number, credit card information, and information about your interests in and use of various products, programs, and services. Tgis information will not be shared with 3rd parties.

Special Cases

It is our company’s policy not to use or share the personal information about Visitors or Subscribers in ways described herein.

Also, we may disclose personal information about Visitors or Subscribers, or information regarding your use of the Services or web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: credit agencies, collection agencies, merchant database agencies, law enforcement, or to satisfy laws, such as the Electronic Communications Privacy Act, the Child Online Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Use and Service, or other user policies; to operate the Services properly; or to protect our company and our Subscribers.

Browser Level Information

The Negotiator’s Playbook web servers may automatically collect information about a site user’s IP address, browser type, and the URL that you just came from (whether this URL is on the website or not) and which URL you next go to (whether this URL is on the website or not), by reading this information from the user’s browser (information provided by every user’s browser). This information is collected in a database and used – in an aggregated, anonymous manner – in our internal analysis of traffic patterns within our website. This information is automatically logged by most websites. The Negotiator’s Playbook may also use a third party to collect information, including through the use of web beacons.

Notice of Compliance to California Residents: Your California Privacy Rights Under the California Online Privacy Protection Act and the California Business and Professions Code

This privacy policy identifies the categories of personally identifiable information that our company collects through our web site or online service, about individual consumers who use or visit our company’s commercial web site or online service. Our company does not maintain a process for an individual consumer who uses or visits our commercial web site or online service to review and request changes to any of his or her personally identifiable information that is collected through our web site or online service.

See the section below entitled, “Revisions to this Policy” for a description of the process by which our company notifies consumers who use or visit our commercial web site or online service of material changes to our company’s privacy policy for this web site or online service.

The effective date of this privacy policy is listed at the end of this privacy policy under the heading, “Last updated.”

For the purposes of this policy and California compliance, the following definitions apply:

Depending on the visitor’s activity, in our commercial web site or online service, the following “personally identifiable information” may be collected, in addition to information set forth in other sections of this document.

The term “personally identifiable information” means individually identifiable information about an individual consumer collected online by our company from an individual and maintained by our company in an accessible form, and may include any of the following:

1. A first and last name.

2. A home or other physical address, including street name and name of a city or town.

3. An e-mail address.

4. A telephone number.

5. A social security number.

6. Any other identifier that permits the physical or online contacting of a specific individual.

7. Information concerning a user that the web site or online service collects online, from the user, and maintains in personally identifiable form, in combination with an identifier described within this privacy policy.

Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please submit a request via http://www.thenegotiatorsplaybook.com and please include the phrase “California Privacy Request” in the subject line, the domain name of the web site you are inquiring about, along with your name, address, and email address. We will respond to you within 30 days of receiving such a request.

“Cookies” and How Our Company Uses Them

A “cookie” is a small data file that can be placed on your hard drive when you visit certain web sites. Our company may use cookies to collect, store, and sometimes track information for purposes stated herein as well as for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.

Most website browsers automatically accept cookies, but you can usually change your browser settings to display a warning before accepting a cookie or to refuse all cookies. However, if you choose to disable the receipt of cookies from our website, you may not be able to use certain features of the site. Visit www.aboutcookies.org to learn about how to delete and control cookies using the mail browser types.

Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Our Company Commitment to Children’s Privacy

Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. Therefore we restrict our web site to persons eighteen (18) years or older.

YOU MUST BE EIGHTEEN (18) YEARS OR OLDER TO ACCESS THIS WEB SITE. IF YOU ARE UNDER EIGHTEEN YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS WEB SITE FOR ANY REASON. DUE TO THE AGE RESTRICTIONS FOR USE OF THIS WEB SITE, NO INFORMATION OBTAINED BY THIS WEB SITE FALLS WITHIN THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT AND IS NOT MONITORED AS DOING SO.

Public Forums

Please remember that any information you may disclose in any Subscriber Directory, other public areas of our web sites, or the internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas.

Our Company’s Commitment to Data Security

Services and web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent 3rd party “hackers” form illegally obtaining this information.

In the Event of Sale or Bankruptcy

The ownership of The Negotiator’s Playbook may change at some point in the future. Should that occur, we want this site to be able to maintain a relationship with you. In the event of a sale, merger, public offering, bankruptcy, or other change in control of The Negotiator’s Playbook, your information may be shared with the person or business that owns or controls this site. Opting out of receiving information from third parties will not affect our right to transfer your information to a new owner, but your choices will continue to be respected regarding the use of your information.

Where to Direct Questions about Our Privacy Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us through the contact information provided on this web site.

Revisions to This Policy

Our company reserves the right to revise, amend, or modify this policy, our Terms of Use and Service, and our other policies and agreements at any time and in any manner, by updating this posting. Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of these changes. Please consult this privacy statement prior to every use for any changes.

Disclaimer

NONE OF THE NEGOTIATOR’S PLAYBOOK, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, AND AGENTS (ALL COLLECTIVELY HEREINAFTER REFERRED TO AS “THE NEGOTIATOR’S PLAYBOOK”) ARE LICENSED IN ANY WAY AND NOTHING CONTAINED HEREIN IS INTENDED TO BE OR TO BE CONSTRUED AS PROFESSIONAL ADVICE. THENEGOTIATORSPLAYBOOK.COM AND ALL AFFILIATED DOMAINS AND WEBSITES EXIST FOR EDUCATIONAL PURPOSES ONLY, AND THE MATERIALS AND INFORMATION CONTAINED HEREIN ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. NONE OF THE INFORMATION PROVIDED ON THE WEBSITE IS INTENDED AS AN OFFER OR SOLICITATION OF AN OFFER TO BUY OR SELL, OR AS AN ENDORSEMENT, RECOMMENDATION, OR SPONSORSHIP OF ANY COMPANY. YOU HEREBY UNDERSTAND AND AGREE THAT THIS REPORT IS NOT INTENDED AS A PROMOTION OF ANY PARTICULAR PRODUCTS OR SERVICES AND NEITHER THE NEGOTIATOR’S PLAYBOOK NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR REPRESENTATIVES, IN ANY WAY RECOMMENDS OR ENDORSES ANY COMPANY, PRODUCT, OR OPPORTUNITY WHICH MAY BE DISCUSSED HEREIN. THE EDUCATION AND INFORMATION PRESENTED HEREIN IS INTENDED FOR A GENERAL AUDIENCE AND DOES NOT PURPORT TO BE, NOR SHOULD IT BE CONSTRUED AS, SPECIFIC ADVICE TAILORED TO ANY INDIVIDUAL. THE CONTENT IS PROVIDED ‘AS IS’ AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. THE NEGOTIATOR’S PLAYBOOK DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. THE NEGOTIATOR’S PLAYBOOK DOES NOT PROMISE OR GUARANTEE ANY PARTICULAR RESULT FROM YOUR USE OF THE INFORMATION CONTAINED HEREIN.
 THE NEGOTIATOR’S PLAYBOOK ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION CONTAINED HEREIN. THE NEGOTIATOR’S PLAYBOOK MAY DERIVE FEES OR OTHER COMPENSATION AS A RESULT OF PURCHASES FROM SERVICE PROVIDERS OR VENDORS REFERENCED IN THIS MATERIAL. THE NEGOTIATOR’S PLAYBOOK WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF THE NEGOTIATOR’S PLAYBOOK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE NEGOTIATOR’S PLAYBOOK TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO THE NEGOTIATOR’S PLAYBOOK FOR THE INFORMATION, PRODUCT, OR SERVICE OUT OF WHICH LIABILITY AROSE. UNDER NO CIRCUMSTANCES WILL THE NEGOTIATOR’S PLAYBOOK BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON THE INFORMATION CONTAINED HEREIN. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT CONTAINED HEREIN. MATT HALLISY, THE FOUNDER OF THE NEGOTIATOR’S PLAYBOOK, COMMUNICATES CONTENT AND EDITORIALS ON THIS SITE. STATEMENTS REGARDING HIM, OR OTHER CONTRIBUTORS’, “COMMITMENT” TO SHARE THEIR PERSONAL STRATEGIES SHOULD NOT BE CONSTRUED OR INTERPRETED TO REQUIRE THE DISCLOSURE OF INFORMATION THAT IS PERSONAL IN NATURE AND THE NATURE OF THE NEGOTIATOR’S PLAYBOOK EDUCATIONAL PHILOSOPHY.

​Last updated: January 24, 2014